Leadership & Management Training

SECTION 1: WHAT IS GOAL

SECTION 2: SCIENTIFIC, QUALITATIVE AND QUANTITATIVE

SECTION 3: SMART GOAL and FLOW CHART

SECTION 4: SMART GOAL METHODOLOGY

SECTION 5: Specific; Measurable; Attainable; Realistic; Time-bound

SECTION 6: SMART GOAL AND SWOT

SECTION 7: WORKSHOP

Provide SMART Goal training – volunteer to Malaysia Chinese Disable Association

SECTION 1: The core concept of SWOT

SECTION 2: PEST and PESTLE strategy

SECTION 3: RISK matrix

SECTION 4: Prioritization

SECTION 5: Brief new 7 QC tools

SECTION 6: Workshop

Provide SWOT analysis and advanced SWOT to Malaysia Disable development Center

SECTION 1: The core concept of SWOT

• How to conduct departmental SWOT
• Using SWOT Analysis in Project Management
• Activities by departments
• Formulation of departmental SWOT analysis
  
  • Gain a realistic picture of your company’s position, market, and potential
  • Understand how customer and business changes affect your company’s ability to succeed
  • Analyze where your business stands in relation to your key competitors

SECTION 2: SMART goal methodology

• Specific
• Measurable
• Attainable
• Realistic
• Time-bound
• Workshop by departments
• Formulation of departmental SMART Goal
  
  • Create an actionable business strategy, get stakeholder buy-in, and develop a complete strategy implementation map
  • Improve your business skills by using the right financial and actual targets

SECTION 3: Leadership key fundamentals

• The leadership model that works
• The impact and consequences of leadership
• Your value as a leader
• One point lesson PPT

SECTION 4: PEST and PESTLE strategy

• Political Factors to Consider
• Economic Factors to Consider
• Socio-Cultural Factors to Consider
• Technological Factors to Consider
• Work activities

SECTION 5: COST control and productivity improvement

• Kaizen concept – lecture only
  
  • Theory
  • Idea and methodology
• Poka Yoke concept –
  
  • lecture and example
  • Core theory
• Lean concept – brief introduction
  
  • Theory and idea of Lean
  • Implementation method
• Six Sigma DMAIC method – brief introduction
  
  • Design
  • Measure
  • Analyze
  • Improve
  • Control

SECTION 6: Creative Problem Solving

• Brief new 7 QC tools – lecture
• Prioritization – lecture
• Problem Solving and Decision Making – scientific approach
  
  • Core concept
  • Methodology and terminology for research

SECTION 7: Creating and Sustaining A Team Culture

• Strategies
• Principles
• Ethics
• Gratitude
• Appreciation

SECTION 8: Building trust, openness and commitment

• Team base activities
• Departmental workshop
• Games

SECTION 9: Building trust, openness and commitment

• Team base activities
• Team building games
• General Games

SECTION 10: Certificate presentation

CatEagle Elite Technical Team building team at OutBac Semenyih Camp

SECTION 1: The CORE concept of New-DISC

SECTION 2: The many quadrants of New-DISC

SECTION 3: New-Personality Theory

SECTION 4 : Traditional Personalities Theory

SECTION 5 : Personal Development Workshop

SECTION 6 : Traditional Leadership Style

SECTION 7 : Modified Base Paper New-DISC Personality Assessment

SECTION 8 : Group Discussion

SECTION 9: Building Trust, Openness and Commitment

SECTION 1: The core concept of Risk

SECTION 2: How to quantify and define Risk

SECTION 3: The 5 steps of Risk assessment

SECTION 4: Risk analysis template

SECTION 5 : Risk assessment

SECTION 6 : Workshop

SECTION 7 : Business Risk Assessment

SECTION 8 : Group activities

SECTION 9 : Group Discussion

SECTION 10 : Certificate presentation

SECTION 1: Successful Leadership

SECTION 2: Talent, Knowledge and Skill

SECTION 3: The consolidation of Strength

SECTION 4: Risk and SWOT analysis template

SECTION 5 : Leadership Domain

SECTION 6 : Workshop

SECTION 7 : Domain of Strength

SECTION 8 : Leadership challenges

SECTION 9 : New Perspective on Strength and Weakness in office and enterprises

SECTION 10 : Discussion

SECTION 11 : Certificate presentation

SECTION 1: SWOT Analysis

• Terms & Definition
• The core concepts of SWOT
• Activities

SECTION 2: One Point Lesson

• One Point Lesson PPT
• OSIR

SECTION 3: BUSINESS MODEL

• Canvas
• Relationship diagram

SECTION 4: Characteristics

• The 3 different lens
• Value = Innovation x Entrepreneur

SECTION 5: Customer Vs Quality

• Voice of Customer and Voice of Quality
• Risk analysis

SECTION 6: Certificate Presentation

SECTION 1: The successful leadership

SECTION 2: Talents, Knowledge and skills

SECTION 3: The consolidation of strength

SECTION 4: Risk and SWOT analysis template

SECTION 5 : Leadership domain

SECTION 6 : New perspective on strength and weaknesses in office and enterprise

SECTION 7 : Business Risk Assessment

SECTION 8 : Group activities

SECTION 9 : Certificate presentation

SECTION 1: The 8 qualities that make exceptional leader
SECTION 2: Leadership skill list
SECTION 3: How to build a leadership
SECTION 4: Tools for leader
SECTION 5 : Leadership domain
SECTION 6 : Discussion
SECTION 7 : Certificate presentation

SECTION 1: 优劣分析法

SECTION 2: PDCA循环规则

SECTION 3: 6W2H

SECTION 4: 精明目标设定

SECTION 5 : 任务分解法

SECTION 6 : 时间管理

SECTION 7: 八二原则

SECTION 8 : 其他

SECTION 9 : 颁发文凭

品质管理七大手法加上管理工具将让工作流程顺畅，品管七大手法是常用的统计管理方法，又称为初级统计管理方法。它主要包括控制图、因果图、相关图、排列图、统计分析表、数据分层法、直方图等所谓的QC七工具，但目前使用新管理工具乃员工入门的基础。

1. 学习管理入门
2. 使用系统性方法处理问题和管理
3. 采用辨证方式做渐进式管理改善
4. 系统化科学化，定性与定量管理制度

第一堂: SWOT 优劣分析法

• 企业竞争态势分析方法
• 评价自身的优势（优势），劣势（弱点）
• 外部竞争上的机会（机遇）和威胁（威胁）
• 猫头鹰 @ 改良优劣分析法
• 策略配对图
• 企业前进，维持，改善，撤退方法
• 猫头鹰 @ 假想敌进攻发
• 个人检讨

第二堂: SMART 精明目标規則

• 目标的定义
• 科学化定性和定量
• 精明目标流程图
• 具体性，衡量性，可达性，现实性，时间性
• @ 猫头鹰小树不让变大树法则
• 个人活动团队讨论

第三堂: PDCA 循環規則

• 制度化流程
• 目标，任务，检查，纠正
• 管理法则 – @ 小猫头鹰 OSIR
• 管理法则 – 时间进度表
• 谋略布局任务 @ 猫头鹰正面交锋 vs 侧面交锋
• 焦点 PDCA

第四堂: 5W2H

• 硬性思考规则
• 5W + 1H + 1H
• DMAIC Team Charter 团队宪章
• 部门活动与讨论

第五堂: 时间管理

• 重要与紧急
• 时间四象限图理解
• GTD 的基本方法
• 时间四象限图个人活动
• 时间四象限图团队活动

第六堂: WBS 任务分解法

• WBS 分解的原則
• 临时委员会的重要性
• 会议记录
• 里程碑和监控点会议

第七堂: 二八原則

• 马太效应
• 通用电气绩效评估法
• @ 猫头鹰绩效评估管理法
• 留住人才与排除人才法 @ 忠 vs 叛
• 活动

第八堂: 结论

• 颁发文凭

第一 ：一切从大数据开始

第二 ：数码化带来的改变与效益

1. 销售部门与客户关系数码化
2. 会计部门数码化
3. 生产部门与仓库数码化
4. 人力资源部门数码化
5. 策略管理数码化

第三：数据保安 – 数据化带来的保安危机与解决方案

第四：如何运用外在数据工具与服务加强企业竞争力, 例如:

1. Google Trends 趋势
2. Google Keywords Planner 策划
3. Google Ads 广告
4. SEO 搜寻引擎

第五：如何运用内在数据加强企业竞争力

1. Remarketing 再行销
2. 客户关系管理
3. Gamification 游戏化

第六：如何利用政府提供的奖掖来提升企业数码化

第七：总结

第八 ：Q and A

SECTION 1: Who are the leaders

SECTION 2: Quality that make exceptional leader

1. Communication
2. Non verbal gestures and communication
3. Coaching
4. Directing the teams
5. Relationship building
6. Team bonding
7. Motivation

SECTION 3: The leadership skills list A to Z

1. Achievement, Analytical
2. Business Development, Business Intelligence, Business Storytelling
3. Change Leadership, Coaching, Commitment, Confidence, Collaborating, Communication, Compassion, Competitive, Confidence, Conflict Management, Conflict Resolution, Coordination, Courage, Creativity, Creative Thinking, Critical Thinking
4. Decision Making, Decisiveness, Delegation, Directing Others
5. Emotional Intelligence, Engagement, Enthusiastic, Entrepreneurial, Evaluative, Ethical
6. Finance, Financial Management, Flexibility
7. Goal Setting, Good Judgment
8. Honesty, Humor
9. Influencing Others, Initiative, Inspirational, Interpersonal, Integrity
10. Listening, Logical Thinking
11. Management, Mediating Problems, Meeting Management, Motivation, Multitasking, Moral
12. Negotiating, Networking, Nonverbal Communication
13. Open Minded, Optimism, Organization Strategies
14. Passion, People Development, Persuasive, Planning, Positive Attitude, Problem Solving, Producing
15. Relationship Building, Reporting, Recruiting, Resourceful, Respectful, Results Oriented
16. Scheduling, Self-confidence, Self-direction, Self-motivation, Supportive, Strategic Change, Strategic Planning, Strategy
17. Taking Risks, Team Building, Teamwork, Technology, Transformation
18. Verbal Communication, Vision

SECTION 4: Gap Analysis

1. What skills set you own
2. Assess your leader on their skill sets
3. Develop 8 examples of your strongest skills
4. Assess your 10 inadequate skills
5. Develop gap analysis of your inadequacy

SECTION 5 : How can you build your leadership skills

1. Embark initiative
2. Initiate into higher responsibilities
3. Explore new venture
4. Out of the box adventures

SECTION 6 : Use tools for leadership mindset

1. Technical tools as avenue to demonstrate leadership
2. Different technical tools
3. SWOT, SMART Goal, Risk analysis, Decision making, Affinity Chart
4. Why-Why, 5W1H, PDCA, Histogram, Brain storming, 7 QC, Tree Diagram
5. Pareto Chart, Checksheet, Ichikawa Diagram, Project Management
6. Technical mind set with tools, data and facts

SECTION 7 : Certificates Presentation

Module 1: Leadership Key Fundamentals

• The leadership model that works
• The impact and consequences of leadership
• Your value as a leader

Module 2: Leadership Success Factors 

• Task, team and personal requirements
• 80-20 rules and Matthew Effect
• The power of leveraging

Module 3: Business Model

SECTION 1: BUSINESS MODEL

• Canvas
• Relationship diagram

SECTION 2: Characteristics

• The 3 different lens
• Value = Innovation x Entrepreneur
• Forced Ranking Method @ SY

SECTION 3: Customer Vs Quality

• Voice of Customer and Voice of Quality
• Risk analysis

SECTION 4: Linked Meeting Team

• Cross resources
• OFR (Output, Feedback, Resources) work sheet

Module 3: The Leadership Shift – New Age Leadership Styles 

• The 21st Century Leadership Shift
• Styles of an effective leader vs ineffective leader
• Assessing your leadership traits

Module 4: (Personal Leadership Competence)

Leadership Rule #1– To be a Great Leader, Become a Great Person First 

• Your attitude, emotions, behavior 

Module 5: Interpersonal Leadership Competence

Leadership Rule Number #2 – The Deeper Your Relationship, the Stronger your Leadership 

• Building trust, openness and commitment

Module 6: (Performance Management Competence) 

Leadership Rule Number #3: Disciplines of planning, disciplines of execution

• Thinking strategically
• Planning performance 
• Managing Performance
• Giving and receiving feedback
• Reviewing and following up
• Going against the “whirlwind”

Module 7: Creating and Sustaining A Team Culture

• Strategies, Principles, Ethics, Gratitude and Appreciation

Module 8: Technical Leadership Skills

SECTION 1: The core concept of SWOT

• How to conduct departmental SWOT
• Using SWOT Analysis in Project Management
• Activities by departments
• Formulation of departmental SWOT analysis
  • Gain a realistic picture of your company’s position, market, and potential
  • Understand how customer and business changes affect your company’s ability to succeed
  • Analyze where your business stands in relation to your key competitors

SECTION 2: SMART goal methodology

• Specific ;
• Measurable ;
• Attainable ;
• Realistic ;
• Time-bound
• Workshop by departments
• Formulation of departmental SMART Goal
  • Create an actionable business strategy, get stakeholder buy-in, and develop a complete strategy implementation map
  • Improve your business skills by using the right financial and actual targets

SECTION 3: PEST and PESTLE strategy

• Political Factors to Consider
• Economic Factors to Consider
• Socio-Cultural Factors to Consider
• Technological Factors to Consider
• Work activities

SECTION 4: COST control and productivity improvement

• Kaizen concept – lecture only
  • Theory
  • Idea and methodology
• Poka Yoke concept –
  • lecture and example
  • Core theory
• Lean concept – brief introduction
  • Theory and idea of Lean
  • Implementation method
• Six Sigma DMAIC method – brief introduction
  • Design
  • Measure
  • Analyze
  • Improve
  • Control

SECTION 5: Creative Problem Solving

• Brief new 7 QC tools – lecture
• Prioritization – lecture
• Problem Solving and Decision Making – scientific approach
  • Core concept
  • Methodology and terminology for research

Module 9: Revolutionize the New Leadership Skills

• Section 1 Effective leadership: Leading for high performance

Connect the relationship between effective leadership and performance in organizations.

• Section 2 The role of the leader: Empowerment and engaging

Embark on the empowerment, engagement and leveraging as core activities of leaders.

• Section 3 The job of the leader: Choosing and connecting

Learn about decision-making and connection as two core activities of leaders.

• Section 4 Leading with tactics and influence

Explore the significance of tactics and influence within leadership.

• Section 5 Leading teams for effective performance

Explore the functions, selections and dynamics of high-performance leadership.

• Section 6 Strategies and models for leading change

Embrace change, driving change and out of the box.

• Section 7 Mastering complexity and plurality

Explore strategies to manage the complexity inherent in leadership.

• Section 8 Reflect on your purpose as a leader

Establish alignment between your personal purpose and the purpose of your organization.

Module 10: 21^st Century Leadership Model Shift

• Section 1 : Create and leverage networks to lead:
  • Leverage on professional network to achieve your objectives
  • Leverage on ad hoc team and task work fast
  • Leverage on close circle
  • Leverage on outside organization

• Section 2 : Create and maintain a high-talent, high-energy and high-alert A-team
  • Develop Elite Group
  • Highly alert, highly mobile, highly connected

• Section 3 : Empower second line leadership
  • Enhance your ability to obtain results using stepping stones
  • Pin another and few key leaders

Module 11: Presentation of Certificates